Frequently Asked Questions

Gigster’s vision is to democratize access to software development resources–both to help our customers be successful, as well as to provide meaningful work for our Gigster Talent Network. Gigsters want to contribute to transformative projects that have real-world business impact–applications that matter–and part of how we add value to our enterprise customers is through our lean lifecycle approach which produces customer-centric applications at startup speed.

As long as your company has committed funding and an executive sponsor, Gigster can partner with you to chart your technology roadmap and define a specific initiative to meet your business objectives. Provide details to begin the conversation.

Gigster provides innovation capacity to build strategic, custom applications that drive digital transformation and realize business value. Provide details to begin the conversation.

The Gig economy in the US alone includes over 50 million people and is an important source of top IT talent. Gigster’s business model attracts the top software development talent around the world by providing meaningful work, work-life balance, merit-based pay and community. Gigster cultivates and curates the right team for each client project from the Gigster Talent Network, focusing on the breadth and depth of roles specific to cutting-edge software development.

Despite the appeal of the Gig Economy, the management overhead for individual contractors can be substantial. Gigster allows its clients to tap into the benefits of the Gig Economy, while mitigating the delivery risk through its managed service. This includes identifying and recruiting top talent, onboarding that talent, staffing, ensuring quality and managing for results. Our managed service includes a full-time Engagement Manager accountable for business objectives and client success. Our delivery methodology ensures the quality of resources and deliverables across all phases of the project. The Gigster Solution Delivery platform monitors and enables teams to be successful, utilizing data such as scored assessments for deliverables and peer feedback reviews. With Gigster, you do not have to worry about an individual resource–any more than you would concern yourself with an individual server in the cloud.

With Gigster, you get the best of both worlds: the fully managed experience of a systems integrator combined with Silicon Valley speed and agility. Unlike SIs, Gigster operates on a fixed price, fixed scope basis, which means our incentives are aligned to complete engagements efficiently that create business value, rather than just billing for more time. Gigster provides comprehensive product and project management resources to ensure your software development projects meet business requirements and success metrics, freeing you from the significant overhead required to manage dev shops or individuals. Our iterative approach, combined with our delivery methodology also focuses on building the right capabilities based on real user feedback, avoiding “building to spec” projects that still result in market launch failures.

Our client engagement model is designed to cover the entire lifecycle of your digital initiatives, beginning with a critical Plan stage where we co-create the product roadmap and solutions architecture to align with your business objectives. With this foundation, we jointly define a committed scope and project price for each major release. Our methodology calls for user testing between releases to validate and prioritize features to adjust the committed scope of the next major release. This enables project planning and budgeting while providing the flexibility necessary to ensure a final application that meets customer needs.

Our customers own the custom code and all IP assets we develop for them.

Your Product Manager will schedule a kickoff call with you shortly after you pay your deposit. By the time your kickoff call happens, your PM will have constructed a team that is ready to start your project immediately.

You won’t. Gigster handles all project management for you. Our experienced Product Managers will source your team and will make sure that we deliver a beautiful product every time.

We go to great lengths to find & recruit the best developers in the world. Gigster was actually designed from the developer’s perspective first - as a concierge service to find developers interesting work. Since we offer the best developer experience in the world, we are able to recruit the best developers. They come from top schools like MIT, Stanford, and Caltech and tech titans like Google, Facebook, and Pinterest. Many are startup founders too. Learn more about our developers on our Talent page.

Our developers value their anonymity and prefer not to work directly with clients. That is why they’re on Gigster instead of a developer marketplace. We’ve found that adding a product manager between the client and the development team, which often consists of a tech architect, designer, and several developers, makes the process much smoother.

We can’t tell you in advance because we don’t match your project with developers until it starts. The match is an intricate process - we want to assemble the perfect team for your project. We wouldn’t want to show our developers a bunch of NDA-protected projects they might not be working on, so we don’t perform a match until clients make their first payment.

No - we don’t match you directly with developers. Instead, we build the optimal team, which may even change over time (if someone gets sick, for example) and you manage that team through a product manager. We aim to provide substantially more value than a matchmaking service.

We don't have an hourly rate because every project we do is fixed-price. Our project rates are very reasonable though.

It depends on the type and complexity of the project. Most standard apps and websites can be built in 3-4 months. Check out our Pricing page for more details.

We can integrate existing designs or build you a new design at any level of finish.

Yes, we will happily integrate design work done by any other designer, provided that it is a design that is actually possible to build. There is no fee to integrate designs in PSD or SKETCH format, but designs provided in a flat format may incur a fee.

Gigster works with clients of all shapes and sizes, from single-person startups to Fortune 500 enterprises. Our clients span a range of industries, including healthcare, ecommerce, and advertising. Head over to our Case Studies section in order to see some of the projects we’ve built for clients.

Sure! Send us a message and we’ll figure out how to write the best case study for your project with Gigster.

As soon as you start your project, we get to work finding the right PM for your needs. Once we’ve found a PM, they will use our artificial intelligence-based platform to put together the best team of designers and developers for your project.

Our projects are divided up into milestones, which are check-in points that occur roughly every two weeks. Milestones give you a chance to review the progress that we’ve made so far, give feedback to your team, and confirm the scope of upcoming work.

Your PM will schedule a weekly call with you to ensure that your project is on track and will send you updates via email at least twice a week. Your PM will also send you work to review at the end of every milestone. It’s important that you review milestones promptly in order to keep your project on schedule.

After we’ve finished building your project, we’ll do a final pass to make sure that everything is polished and high quality. Your PM will then send you your completed deliverable, whether that’s designs or a zip file containing your project’s code. Just because a project is complete doesn’t mean our relationship is over- we encourage you to reach out to us as you scale your project and need additional feature development.

A bug is any functionality in your product that does not work as specified in your project proposal. Gigster is committed to building you an incredibly high quality product, and part of that means making sure that your product has as few bugs as possible. Revisions to intended functionality and feature additions do not qualify as bugs but can be handled through Gigster’s revision process.

While you’re using your product, you may find that there are parts of your product that you would like to change or make additions to. We’re happy to perform revisions to work that is part of the initial project scope, but we need to limit revisions in order to guarantee that projects are delivered in a timely fashion. Work that is not part of the initial scope of a project may require additional payment for Gigster to deliver it.

We only show your project’s details to the developers that work on it; these developers are under a strict NDA with us. Every precaution is taken to keep our systems secure.

Unfortunately we work with so many different customers that it is impossible for us to sign everyone’s NDA. The legal & compliance overhead is cost prohibitive. Rest assured the NDA we provide is standard & fair for all parties.